Campaign Delivery

THZ Strives to bring the best results for our clients, in the most efficient, seamless way possible.

By using our knowledge and expertise working on our platforms and processes we work with you the client to ensure that the goals are achieved or exceeded.

From our initial meetings, data analysis, scoping and the agile methodologies coupled on top of our technical and robust Contact Centre Solution Software, THZ is geared and positioned to deliver.

Whether you are moving an existing campaign over to test the waters, or starting a new venture then THZ would love to sit and discuss your needs. Ask us about our pilot programmes that allow you to test our services.

Our staff and agents go through a thorough in-house training programme and background check process.

THZ is big on team building, staff retention, and creating a positive and vibrant environment and atmosphere for all our staff, with a focus on ethical customer service as our number one priority.

Our team can be based in-house or remote providing scalable, robust flexible working environments that are now becoming part of the norm, with such events as COVID, requiring staff to work remotely.

Our tools allow us to manage, oversee and undertake your campaigns remotely as though they were all under the one roof.

THZ provides Outgoing and Inbound Services, Appointment Settings, Surveys, Support Services and other Contact Call Centre services.

Using Omni Channel solutions we can provide interaction with your clients via traditional telephone or more specific services such as SMS, Web Chat and other cross channel content strategies that improve the customer experience and drive better relationships across all possible channels and touchpoints.