Tech Solutions

THZ originated from the tech space and through the years has been heavily involved in the call centre vertical, with a focus of the charity, donor, lottery and fund raising sector and over those years we have seen many technology changes and the way traditionally a call centre is run.

From on-premise servers to cloud solutions, from PABX Phones to VOIP and now the coming of AI and Analytics that can provide amazing details of how your call centre is running.

Technology and Call Centres go hand in hand, and with good technology and a stable, reliable backbone of hardware and software your call centre will be built on a solid foundation.

Ensuring your data is secure, your servers have redundancy, backups are easily resotred and off-site and other factors that ensure there is more up-time than down-time.

We work with technology partners that have experience in this space, and can provide complete technical solutions and support for your Contact Centre.