With over 25 years industry experience in the Not-for-Profit and IT space our team have come together to provide seamless and effective solutions for our customers.

From our initial scoping to post-delivery we follow ethical, and professional processes to ensure our customers are getting quality of service and value for dollar.

We understand our customers needs, in such a unique sector and understand that your organisation and customer base is a primary key to a successful charity.

With our background in the charitable not-for-profit fundraising and lottery sector our team are very mindful of your customer base and sensitive data. We understand the often-delicate balance between obtaining results versus customer sentiment.

An often intricate and delicate balance between obtaining results versus ethical processes and data retention our focus is on maintaining and helping you build your charitable organisation via different channels.

Our extensive knowledge in IT , Cyber Security, PCI Compliance and Telco ensures that our services extend beyond the Contact Centre day to day and help provide robust, reliable, safe, and compliant systems.

Utilising some of the latest technologies such as Conversational AI Agents, providing up to 50% Savings with increased productivity our offerings are cutting edge and undertake the job of a human agent without the overheads and the management and costs required to undertake a large scale contact centre. These savings are then passed down to our clients. But don’t worry, we also have humans.

We have partnered with some leading product and service providers as part of providing a complete, secure, supportive environment for our customers. In particular, a real focus on CyberSecurity and Data protection.

A favourite quote of ours is…
“If you are unwilling to disrupt your business, there will always be someone willing to do it for you”

We are here to shake up the industry and be a leader and provide the knowledge, tools, technology, security and change the way traditional contact centres have worked, and be a leader in this field as AI gathers momentum and eventually becomes the norm.

Contact us today, to discuss how we can jumpstart your campaign, and be a step ahead of your competitors.